Joys of Comcast

I discover that sometime yesterday (I think), Comcast suspended my email account. When I got a representative in their chat-help ("Chelsea"), she promptly restored it, but couldn't tell me why it was suspended. Neither could the chat-person she escalated it to ("Ashley"). Ashley told me I have to call their email abuse department to find out why. Am now on hold with them...and have been for 30 minutes or more. Email abuse? How about customer abuse?

Ah, Just connected. Guy takes my phone, name, and address, and says "this is not a security issue, you have to contact Technical Support." Grrr.....

But he must have put me in the fast lane at Tech Support--the rep picked up almost immediately. However, he sees no reason that the account was suspended, which I find almost worse than being told my account had been hacked or something. Still checking...

And the last word is they have no idea why it happened. "Might have been a glitch in the system, or we might just have made a mistake." I even confessed that I was on a WiFi network (at Sunbelt) with my new iPod Touch, trying to connect to the account, but this guy said that couldn't have done it. Grrrrrrrrr....

Sunbelt, day two

Day two at the ag. show--hot. Lots of people, but it tailed off dramatically mid-afternoon, which normally happens on Thursday but not Wednesday. I talked to fewer people, I think, but still had some good conversations. Also showed off our realtime streamflow page on the new toy, when the iPod Touch was connected to the somewhat flaky WiFi in the building. The show is down in attendance and vendors, for sure--there are always some booths where vendors pulled out at the last minute, but there are more this year. And the Ginsu knife guy isn't here! He's been a fixture since 1994, at least. Must try to find out what's happened to him, at least.

Talking to fewer people means I got to sit more instead of standing on the concrete floor, so the feet are in better shape today. But it got pretty hot--the high was 87, I think, and inside the building the air doesn't circulate real well. Luckily another exhibitor was giving away little battery-powered personal fans...

Word from sister-in-law, who's cat-sitting for me in the evenings (the pro cat sitter is doing mornings and giving Agatha her pill), Agatha is looking more confident, and has moved back to spending more time on my bed instead of staying under the guest bed. The other two are doing their usual "Mom's away from home, and we're starved and neglected" routine. I'm very relieved--I was not at all sure how Agatha was going to do adapting to this, especially when I disappeared on her.